which ensures that we source only the highest quality staff able to speak English fluently with a neutral Intellibpo. As a leader in our contact center operations, you will play a vital role in driving performance Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends teams to implement initiatives that enhance operational efficiency and customer experience. Monitor and
which ensures that we source only the highest quality staff able to speak English fluently with a neutral and leader a team of customer care agents and quality assessor for an international company. Duties: to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your
which ensures that we source only the highest quality staff able to speak English fluently with a neutral
which ensures that we source only the highest quality staff able to speak English fluently with a neutral