administration and office-based services to international clients across numerous different industries Intellibpo. As a leader in our contact center operations, you will play a vital role in driving performance Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends teams to implement initiatives that enhance operational efficiency and customer experience. Monitor and
administration and office-based services to international clients across numerous different industries customer care agents and quality assessor for an international company. Duties: Monitor and Discuss Stats Daily to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your Able to work shifts based on international time zones. 3 -year international call centre Team Leader experience
administration and office-based services to international clients across numerous different industries Trainers with experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Experience in a BPO outsource call centres servicing international clients. Must have at least 5 years' experience experience as a trainer. Able to work shifts base on international time zones. To Apply: Please send your CV and
administration and office-based services to international clients across numerous different industries Customer Service Consultants for an exciting international company. Excellent English and problem-solving Able to work shifts based on international time zones. 1-year international call centre experience – required