numerous different industries. Our company is owner-managed which ensures that we source only the highest quality Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you will vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends
numerous different industries. Our company is owner-managed which ensures that we source only the highest quality to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your productivity in your team Be able to communicate Management Instructions and Discussions Ensuring that your Monthly tasks are done timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom infrastructure. Experience with telecom project management and familiarity with relevant tools and methodologies
numerous different industries. Our company is owner-managed which ensures that we source only the highest quality Requirements: Matric. Facilitation course. Learning and development course. Experience training staff in a call centre
numerous different industries. Our company is owner-managed which ensures that we source only the highest quality