Answer guest inquiries about hotel services, facilities, hours of operation, and local area & attractions reservations into the computer according to standard operating procedures. Communicate and work closely with and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle Process travel agent checks, if required at property. Be able to perform all duties of Guest Services Agent multi-task, must have experience handling customer service issues and be a team player
Answer guest inquiries about hotel services, facilities, hours of operation, and local area & attractions reservations into the computer according to standard operating procedures. Communicate and work closely with and communicate all relevant information to the operations staff. Maintain accurate files and reports. Handle Process travel agent checks, if required at property. Be able to perform all duties of Guest Services Agent multi-task, must have experience handling customer service issues and be a team player
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations attractions. Coordinate transportation and assist with travel arrangements as needed. Provide information about and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations attractions. Coordinate transportation and assist with travel arrangements as needed. Provide information about and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving
Residence is responsible for all housekeeping related operations and will be required to deliver on The Royal people and hospitality
record Main Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by on all matters impacting the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing to ensure the hotels efficient and profitable operations. Ensure that policies, processes and standards
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by on all matters impacting the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing to ensure the hotels efficient and profitable operations. Ensure that policies, processes and standards
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by on all matters impacting the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing to ensure the hotels efficient and profitable operations. Ensure that policies, processes and standards