Operator Skills Trainer Jobs in Forest Town

Intellibpo

Forest Town

R30 000.00 to R35 000.00

We are looking for experienced Contact Centre Trainers with experience in training staff in the international clients. Must have at least 5 years' experience as a trainer. Able to work shifts base on international time jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30 000.00

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Service Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

Intellibpo

Forest Town

R30 000.00 to R40 000.00

Intellibpo. As a leader in our contact center operations, you will play a vital role in driving performance Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends teams to implement initiatives that enhance operational efficiency and customer experience. Monitor and management and operations leadership within a contact center environment. Strong analytical skills with the

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Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

Intellibpo

Forest Town

R13000.00 to R15000.00

to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom technologies and systems implementation, and troubleshooting. Leadership skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication skills, with the ability to convey complex technical concepts development. Additional Req: Strong analytical skills with the ability to assess complex problems and

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