Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
The role is responsible for providing operational support to the facility management. The position is & receiving deliveries. Executing general operational tasks, such as arranging appointments, performing uniforms. Issues incontinence wear and toiletries. Operational Assistance Gives and retrieves keys to/from supervisors providers regarding service delivery. Performs operational checks as delegated by the FM. Checks that maintenance delegation. Assists manager with routine and adhoc operational tasks, as delegated (e.g. preparing rooms for
The role is responsible for providing operational support to the facility management. The position is & receiving deliveries. Executing general operational tasks, such as arranging appointments, performing uniforms. Issues incontinence wear and toiletries. Operational Assistance Gives and retrieves keys to/from supervisors providers regarding service delivery. Performs operational checks as delegated by the FM. Checks that maintenance delegation. Assists manager with routine and adhoc operational tasks, as delegated (e.g. preparing rooms for
expertise to its customers. About the Role: The Operational Risk Manager will report to the Head of Enterprise Enterprise Risk.This role involves overseeing the operational risk management framework and extending to other international best practices. Develop and implement an operational risk management framework that aligns with local specifically of the various operational risk processes: Maintain an inventory of operational risk events including monitoring, and mitigation of operational risks across all bank operations. Provide feedback /input on
expertise to its customers. About the Role: The Operational Risk Manager will report to the Head of Enterprise Enterprise Risk.This role involves overseeing the operational risk management framework and extending to other international best practices. Develop and implement an operational risk management framework that aligns with local specifically of the various operational risk processes: Maintain an inventory of operational risk events including monitoring, and mitigation of operational risks across all bank operations. Provide feedback /input on
Umhlanga is seeking a qualified Civil Engineering CAD Operator. Duties/Responsibilities -Create high-quality
standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer employees (Team Leaders) and ensure appropriate training of new employees Liaise with the client on campaign to the Operations Manager Operating Rhythm and monitor adherence to the Team Leader Operating Rhythm workforce issues Work with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject direction and communication to Team Leaders on operational performance. Provide daily direction and communication
preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards Provide campaign management with reporting/analysis, training and ad-hoc coaching. Matric (National Senior Certificate years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause
On-site Dis-Chem Pharmacy and Wellness Centre with in-house Nurse
Performance incentives
Discounted
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards script readings, tailored to each campaign's needs. Train recruitment staff on the use of these guides to recommendations for improving recruitment and training processes based on data analysis. Non – Negotiable: