the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
an opportunity for a Senior Technical Manager: Service Support to join the Mining Division based at the approves monthly reports related to outsourced services Liaises with and fosters sound ethical stakeholder projects Remains abreast of product ranges at customer sites which require major interventions Leads Leads and directs quality of technical service with regard to large scale technical projects Engages with cross border regions with regard to Technical Service Support QUALIFICATIONS: Degree/ Diploma in Management
the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
client is looking for a Key Account Manager to service Commercial Clients in the Gauteng region. The successful and ideally come from the packaging industry. Service exisiting key accounts. Regular Client visits to to foster relationships. Quotations, based on customer requirements and follow-through thereafter. Consistently Consistently achieves sales targets. Attends to all customer queries, and ensures prompt response / action action. Documents and uploads details pertaining to customer meetings / queries / etc. Completion and submission
client is looking for a Key Account Manager to service Commercial Clients in the Gauteng region. The successful and ideally come from the packaging industry. Service exisiting key accounts. Regular Client visits to to foster relationships. Quotations, based on customer requirements and follow-through thereafter. Consistently Consistently achieves sales targets. Attends to all customer queries, and ensures prompt response / action action. Documents and uploads details pertaining to customer meetings / queries / etc. Completion and submission
Website enquiries Customer calls, emails, queries and complaints – after sales service Export sales management management Sales / Customer retention management and reports Customer sales – internal and external Follow Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
Website enquiries Customer calls, emails, queries and complaints – after sales service Export sales management management Sales / Customer retention management and reports Customer sales – internal and external Follow Follow up on customer collection by ensuring payments and stock availability Customer exceptional requirements – Transport sheet, COC, Customer and credit limit proposal Updating customer information Sales targets investigations Working with dispatch team to manage customer orders and stock availability Assist external
on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing Preparing and sending quotes to customers Following up with customers on sales inquiries submitted and requested requisitions Preparing and sending invoices to customers Ensuring all online orders are paid for before
on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing Preparing and sending quotes to customers Following up with customers on sales inquiries submitted and requested requisitions Preparing and sending invoices to customers Ensuring all online orders are paid for before
range of fencing products, to new and existing customers. DUTIES AND RESPONSIBILITIES: Generate sales leads with potential customers. Develop and maintain relationships with existing customers. Follow industry promote products and services. Maintaining client records. Assisting customers with queries related to availability. Completing of call reports. Assisting customers with technical advice and queries. Opening of Establishing, developing, and maintaining good customer relationships. Identify new opportunities for