respectful relationship with each individual who is part of the call centre structure. • Document performance agreements for each direct report. • Intra-day & real-time (hourly) monitoring of KPIs • Daily extraction &
other reasonable task that may be required from time to time. Minimum qualification, National Diploma Mechanical
based on their current status and expected lead time. Manage System Settings and Set Ups for Jobs and
discrepancies from the receiving branch within the allocated time frame • Order stationery timeously and ensure adequate source sufficient resources Staff • Manage leave, time and attendance of all staff • Drive skills development
discrepancies from the receiving branch within the allocated time frame • Order stationery timeously and ensure adequate source sufficient resources Staff • Manage leave, time and attendance of all staff • Drive skills development
levels and identify any marketing needs. Ensure timely dispatch of necessary marketing items to the branches
levels and identify any marketing needs. Ensure timely dispatch of necessary marketing items to the branches