Main Purpose:
To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice.
Responsibilities:
- Build relationships and craft experience by booking company
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible responsible for all calls, reservations and quotations for all properties within our clients portfolio through operations manager Accurately record and process reservations from all channels on to the OPERA system Booking Booking of transfers Process amendments to reservations, e.g. extensions, early departures etc. Manage Follow up on provisional bookings Accept waitlist reservations, record and follow up on PMS Complete monthly
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible responsible for all calls, reservations and quotations for all properties within our clients portfolio through operations manager Accurately record and process reservations from all channels on to the OPERA system Booking Booking of transfers Process amendments to reservations, e.g. extensions, early departures etc. Manage Follow up on provisional bookings Accept waitlist reservations, record and follow up on PMS Complete monthly
Main Responsibilities and Tasks:
Reservations:
Accurately record and process reservations made by phone/fax/email in the Property management system to appear on correspondence and in PMS. Meal reservations booked and confirmed in advance with the travel amendments to reservations such as extensions, early departures, etc Manage “no show” reservations by investigation billing arrangements for reservations in all business segments All reservation details: special requests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval
Accurately record and process reservations made by phone/fax/email in the Property management system to appear on correspondence and in PMS. Meal reservations booked and confirmed in advance with the travel amendments to reservations such as extensions, early departures, etc Manage “no show” reservations by investigation billing arrangements for reservations in all business segments All reservation details: special requests expectations Liaise with Reservations/ Finance & Sales Manager for all reservations requiring credit approval
agreed budgetary limits. Ensure that all company polices and procedures are implemented and maintained. manner
Certificate
Diplomas
Degrees
ID/Password
Police Clearance
Bank statement/Proof of Bank
Certificate
Diplomas
Degrees
ID/Passport
Police Clearance
Proof of Bank Account
SARS
Certificate
Diplomas
Degrees
ID/Passport
Police Clearance
Proof of Bank Account
SARS