Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by efficient and profitable operations. Ensure that policies, processes and standards directly affecting the competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by efficient and profitable operations. Ensure that policies, processes and standards directly affecting the competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by efficient and profitable operations. Ensure that policies, processes and standards directly affecting the competent employees who reflect a high degree of service orientation, professional charm and who can uphold
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations guest specifications and estate standards. Administrative Support: Handle guest check-ins and check-outs and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations guest specifications and estate standards. Administrative Support: Handle guest check-ins and check-outs and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback team members. Ensure all staff adhere to company policies and procedures, maintaining professionalism at the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback team members. Ensure all staff adhere to company policies and procedures, maintaining professionalism at the sales and marketing team to promote hotel services and packages. Safety and Compliance: Ensure compliance
requests and concerns related to housekeeping services. Coordinate with front desk and other departments sanitation standards. Implement and enforce hotel policies and procedures related to housekeeping operations detail and commitment to delivering exceptional service. Education and Certification: Matric Additional