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dispatches tickets, and monitors the progress of problem tickets until they are closed. B) Supervises personnel and close problem tickets in accordance with contract requirements. C) Escalates the problem and reports stakeholders according to the level and duration of the problem. D)Good Knowledge for Post processing tool, e.g faults, monitors fault handling, and escalates problems. J)Proficient in excel
dispatches tickets, and monitors the progress of problem tickets until they are closed.
B) Supervises
close problem tickets in accordance with contract requirements.
C) Escalates the problem and reports
stakeholders according to the level and duration of the problem.
D)Good Knowledge for Post processing tool
faults, monitors fault handling, and escalates problems.
J)Proficient in excel
and strong problem solving to enable problem analysis and resolution of software problems.
organisational and planning skills as well as problem-solving. Detail Orientated. The ability to execute Making Expected to identify the nature of any problems and issues through analysis and apply their judgement standards. Problem Solving Levels of problem solving from routine problems to complex problems which requires
organisational and planning skills as well as problem-solving. Detail Orientated. Decision Making Expected Expected to identify the nature of any problems and issues through analysis and apply judgment and initiative standards Problem Solving High levels of problem solving from routine problems to complex problems which
maintenance and repairs.
and taking payments – Dealing with complaints or problems. MUST HAVE: – Excellent written and spoken communication pressure and look after several things at once – Good problem solving skills – The ability to use computerized
employers on site Administration Problem Solving People Management Problem Solving Requirements Must have
analytical & able to evaluate information to solve problems