Incident & Problem Management - Establish and maintain Incident and Problem Management processes to In-depth knowledge of Incident, Problem, Change, and Release Management processes and tools. Good documentation
management; Establish and maintain incident and problem management processes to minimise service disruptions In-depth knowledge of incident, problem, change, and release management processes and tools; Strong technical
Oversee 100% of the requests, incidents and problems. Manage and coordinate urgent and complicated support
requirements and manage risks. Lead incident and problem management related to End User Workspace problems, ensuring
solution delivery, and platform incident and problem management. This leadership position involves both technical
Employment Equity candidates. DUTIES: Incident and Problem Management: Troubleshoot/Investigate and fix issues
issues Troubleshooting and resolving technical problems Managing telephony equipment, servers, and VoIP systems
· Min 3 to 5 years mechanical engineering experience · 3 years' experience as a buyer of Mechanical Parts · Experience with construction vehicles, equipment, and heavy vehicles Relevant references · Valid Driver's License · Attention to detail · Integrity and Accountability · Self-Management/
· Min 3 to 5 years mechanical engineering experience · 3 years' experience as a buyer of Mechanical Parts · Experience with construction vehicles, equipment, and heavy vehicles Relevant references · Valid Driver's License · Attention to detail · Integrity and Accountability · Self-Management/
Finished Grade 12 with above 60% for Maths and Science or completed S2 or S4 Natural leadership abilities. Good understanding of cost management. Good understanding of resource management. Additional skills and requirements: Relevant references Valid Driver's License Attention to detail Integrity an