Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet quality objectives; Requirements: Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook);
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relevant Diploma is required. This is a full-time in office position in Woodstock, Cape Town. This fast-growing role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Record debit transactions accurately. Process payments and refunds. Maintain detailed records to debits. Assist customers with transaction processing. Maintain organised financial records and documentation finance team with various administrative tasks. Office / HR duties Assist in maintaining and organizing
role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Transaction Processing: Record debit transactions accurately. Process payments and refunds. to debits. Assist customers with transaction processing. Administrative Support: Assist in preparing
relevant Diploma is required. This is a full-time in office position in Woodstock, Cape Town. This fast-growing role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Record debit transactions accurately. Process payments and refunds. Maintain detailed records to debits. Assist customers with transaction processing. Maintain organised financial records and documentation finance team with various administrative tasks. Office / HR duties Assist in maintaining and organizing
collaborate with other departments to optimize processes. Directly manage and lead production line staff ensure optimal performance. Monitor production processes to ensure adherence to quality standards, production levels and prevent shortages. Identify areas for process optimization and implement solutions to enhance addressing challenges. Knowledge of production processes, equipment and quality control standards. Familiarity manufacturing setting. Proficiency in Microsoft Office suite and other relevant software applications
suitable candidate will be responsible for the office cleanliness which is of top priority. We are looking
suitable candidate will be responsible for the office cleanliness which is of top priority. We are looking
Reconciling internal loan accounts Skills Microsoft Office: Word, Excel and Outlook – at least 5 years' experience
and the ability to manage all aspects of EA and Office coordination are required. REQUIREMENTS Matric and discretion. Oversee office supplies and equipment. Ensure the executive office is well-maintained and