Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in providing support to customers, internal teams, and field technicians. This position is responsible for troubleshooting Service: Guide customers through troubleshooting processes and provide clear instructions and explanations of technical problems and customer satisfaction Product Knowledge and Documentation: Maintain a deep understanding equipment, and installation processes. Stay up to date with industry trends, new product releases, and advancements
enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials
enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials
in Microsoft Office Suite and other office productivity tools.
Proficiency in Microsoft Office Suite and other office productivity tools. Ability to multitask and prioritize tasks
Conduct monthly, quarterly, and annual closing processes Analyze financial data and provide insights to
leading the team in developing and following processes and efficiencies. Ensuring deadlines are met at
leading the team in developing and following processes and efficiencies.