customers Manage the end-to-end incident escalation process to resolution; in accordance with Customer Service Continuously improve operational management systems, processes and best practices in support of business goals and/ or issues that may cause a risk to projects, product development or other. Conduct Quality and Compliance breached Negotiate each customer SLA once the Sales process has been successfully completed Qualification Completed essential Extensive understanding of IT software products and development Familiarity with business and
levels will enable you to:
People & Processes:
levels will enable you to:
People & Processes:
opportunities for staff. - Manage performance and productivity - Adjust staffing appropriately to cover the control reports and stock levels. Ensuring effective product management by : - Managing the implementation of of formulary changes, accelerated product conversions and improvement initiatives. Providing effective
including financial reporting, budgeting, payroll processing, and tax compliance. Qualifications Strong knowledge
corporate tax return as well as support tax charges processed in the annual financial statements. ▪ Attend to