a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure working as a team effort to maintain high levels of service. Support the management structure and carry out inter-personal skills. Confident communicator - able to relate to people on all levels. Provide effective communication talents. Education: Grade 12 certifiicate Market Related
that the business unit achieves maximum customer service and revenue KEY RESULT AREA PERFORMANCE STANDARDS/INDICATORS process flows. Assist clients with any queries related to operations and documentary requirements needed sheet. Obtain invoices/costs from all the relevant service providers, ensuring that the invoices are checked Cargowise. Ensure that the highest level of customer service is given at all times and customer queries are
seeking a dynamic and competent Communications and Public Affairs Lead who wants to be part of a dynamic will leverage and improve the organisation’s publications, reports, events, and digital media content the organisation, members, policymakers and the public understand the complexities of the industry, as well as identify opportunities to influence the public dialogue & perceptions, share their expertise members’ thought leadership and external initiatives relating to the programmes of the organisation. This includes
Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting
Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling
Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs
Program Design: Develop a detailed training plan outlining objectives, content, delivery methods
criteria for each training program.
Content Development: Create or curate training materials, including
Responsibilities:
provider of permanent and temporary recruitment services to the South African, European and UK marketplace About our client: Our client offers financial service solutions helping their clients achieve their dreams continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement need: Bachelor's degree in Accounting, Finance, or related field would be ideal. CA(SA), SAIPA, or CIMA qualification
Organised and methodical Fluent in English Market related (basic salary) Permanent positions: 50% contribution
Accountant in FMCG and/or Manufacturing sector Market related
opportunities to upsell additional products and services. Conduct market research and analysis to identify including marketing, product development, and customer service, to ensure seamless execution of business initiatives Business Administration, Finance, Marketing, or a related field. RE 5 qualified Proven track record of success development roles within the banking or financial services industry, with at least 5 years of relevant experience experience. Strong understanding of banking products, services, and market dynamics in South Africa, particularly
qualification of tender documents (for example service level, leases, IT, off-take, procurement agreements) various aspects of the business Conduct legal training Manage civil and commercial litigation as well corporate experience outside of practice. Market related