We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment Results and target-driven with a desire to succeed. Team player. Ability to multi-task (listen and type at
Requirements:
of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually evaluate evaluate Team Leader performance and conduct regular quality assurance checks of calls and adherence to client processes and procedures Ensure Agents and Team Leaders are paid according to Company incentive and and commission schemes Recruit new employees (Team Leaders) and ensure appropriate training of new employees client on campaign issues such as new scripts, product changes and process improvements Adhere to the
trends and a keen eye for fashion and Fragrance products. Strong analytical and problem-solving skills efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance effectively with internal teams to ensure a seamless supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply with relevant regulations. Collaborate with quality control control teams to address any product-related issues. Please take note: if you have not been contacted within
trends and a keen eye for fashion and Fragrance products. Strong analytical and problem-solving skills efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance effectively with internal teams to ensure a seamless supply chain process. Quality Assurance: Ensure that all purchased products meet quality standards and comply with relevant regulations. Collaborate with quality control control teams to address any product-related issues. Please take note: if you have not been contacted within
of our client's Operations, Sales, and Finance teams, ensuring a seamless flow of financial processes Analyst. Collaborate with sales and estimating teams for optimal outcomes in invoicing, jobs, campaigns with production teams to identify and address any unusual job issues or reworks. Quality Assurance and Reporting and Analysis: Assist Finance and Sales teams with prior-year sales figures for accurate budget budget data. Provide detailed sales reports, product analysis, and manage rebate reports for effective communication
of our client's Operations, Sales, and Finance teams, ensuring a seamless flow of financial processes Analyst. Collaborate with sales and estimating teams for optimal outcomes in invoicing, jobs, campaigns with production teams to identify and address any unusual job issues or reworks. Quality Assurance and Reporting and Analysis: Assist Finance and Sales teams with prior-year sales figures for accurate budget budget data. Provide detailed sales reports, product analysis, and manage rebate reports for effective communication
Our client, a leader in the financial sector is urgently looking for a Short Term Insurance Broker to to join their dynamic team as soon as possible. Job Description: ● Generate access to potential short clients, and lead providers ● Build rapport and sell products to clients telephonically as well as in person suitable products available at your disposal ● Convince clients to make use of the recommended products and pressure ● Independent yet able to work well within a team The post Short Term Insurance Broker appeared first
Umhlanga Ridge, seeks a strategic transformational leader, to join the business as a Chief Information Officer with business objectives. By leading our technology team and fostering innovation, the CIO will drive digital goals through collaboration with cross-functional teams Champion innovative solutions to drive digital transformation industry leaders to explore new business opportunities Leadership: Lead and manage the technology team, providing development of technology products and systems, overseeing the entire product lifecycle from concept to
service representative to join our client who are leaders in label manufacturing As a customer service representative to place orders, request quotes, inquire about products and services, or report issues. Capturing and Liaising with production and dispatch on the progress of jobs, delivery dates, and production plans. Managing efficiently Communicating with the production and dispatch teams to ensure that the orders are completed