We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a scorecard dimensions (including those critical to quality/compliance), Undertake analysis of findings (including Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment Results and target-driven with a desire to succeed. Team player. Ability to multi-task (listen and type at
delivery recruitment consultants to join the delivery team at RPI, an MCG Group company. You have been doing salary package & performance incentives. A leading-edge company EVP, culture and rewards structure
delivery recruitment consultants to join the delivery team at RPI, an MCG Group company. You have been doing salary package & performance incentives. A leading-edge company EVP, culture and rewards structure
Export Controller Durban / Umhlanga area Market related salary Large freight forwarding company is seeking experienced export controller to join their team (Air and Sea freight). Overall, the Export Controller plays a crucial audits and checks to ensure adherence to export controls and trade compliance regulations. Implement best promptly and efficiently. Collaborate with internal teams and external partners to find solutions and improve satisfaction in export services. 3 - 5 years in Export Control Diploma or similiar in Logistics or International
Export Controller Durban / Umhlanga area Market related salary Large freight forwarding company is seeking experienced export controller to join their team (Air and Sea freight). Overall, the Export Controller plays a crucial audits and checks to ensure adherence to export controls and trade compliance regulations. Implement best promptly and efficiently. Collaborate with internal teams and external partners to find solutions and improve satisfaction in export services. 3 - 5 years in Export Control Diploma or similiar in Logistics or International
efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance stock as needed. Implement effective inventory control measures to minimize stockouts and excess inventory effectively with internal teams to ensure a seamless supply chain process. Quality Assurance: Ensure that all meet quality standards and comply with relevant regulations. Collaborate with quality control teams to
efficiently, ensuring the acquisition of high-quality products. Monitor and evaluate supplier performance stock as needed. Implement effective inventory control measures to minimize stockouts and excess inventory effectively with internal teams to ensure a seamless supply chain process. Quality Assurance: Ensure that all meet quality standards and comply with relevant regulations. Collaborate with quality control teams to
operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually Continually evaluate Team Leader performance and conduct regular quality assurance checks of calls and adherence client processes and procedures Ensure Agents and Team Leaders are paid according to Company incentive incentive and commission schemes Recruit new employees (Team Leaders) and ensure appropriate training of new employees monitor adherence to the Team Leader Operating Rhythm Management of the Team Leaders Provide daily direction
for staff and members
resolution of matters raised. Responsible for the quality of outputs to business partners and their policyholders findings, and correcting inefficiencies identified. Leading and Managing Consistently exhibit the desired outcomes employees within the team, the quality and completeness of work produced by the team, and the effective effective performance of the team. Responsible for the efficient use of resources through planning, allocating preferable. Proven track record in leading, managing and coaching a team is required. At least 5 years previous