Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type auditing calls, emails, and chats, conducting root cause analysis, and driving consistent quality assurance Responsibilities: Audit transactions to ensure quality standards; Create and update customer experience Participate in calibration sessions and build a call library; Conduct audits and onboarding for new hires; Perform tasks assigned by the supervisor to meet quality objectives; Requirements: Proficiency in MS Office
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Managers in the development and implementation of quality control and assurance measures, including occupational
Project Scientist. Manage the skills development centre and laboratory in Cape Town. Supervise laboratory Managers in the development and implementation of quality control and assurance measures, including occupational
Sales Consultant Organising and Controlling Customer Base Analyse Reports Work within Framework of budget Identifying needs and establishing customer profiles Log calls according to standards Complete new business and
efficient operation of the production line, ensuring quality standards are met, productivity targets are achieved Monitor production processes to ensure adherence to quality standards, production schedules, and output targets minimize downtime. Collaborate with the inventory control department to maintain accurate inventory levels coordination and problem-solving. Implement quality control measures and conduct inspections to ensure Knowledge of production processes, equipment and quality control standards. Familiarity with safety regulations
reports for management Planning, coordinating, and controlling email, staff, and telephonic queries under the Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
reports for management Planning, coordinating, and controlling email, staff, and telephonic queries under the Principle." Following up on open/pending service calls on a daily basis Communicating successes, issues/perpetual
Demonstrating the best use of vehicle features and controls Maintenance of fleet vehicles and satellite navigation may be required to assist with answering incoming calls as and when required Keep in contact with the office limited to office filing, stationery / inventory control, assist with banking, and fulfil certain switchboard able to work after hours as and when required Be on call 24 hours a day and available on short notice General General knowledge of vehicle makes model and controls. Observant with excellent attention to detail
Demonstrating the best use of vehicle features and controls Maintenance of fleet vehicles and satellite navigation may be required to assist with answering incoming calls as and when required Keep in contact with the office limited to office filing, stationery / inventory control, assist with banking, and fulfil certain switchboard able to work after hours as and when required Be on call 24 hours a day and available on short notice General General knowledge of vehicle makes model and controls. Observant with excellent attention to detail
management and other entities Controlling and Monitoring of Budget - Control and monitor the use of departmental financial procedures and that the system of internal control is applied Administration - Set realistic deadlines