Our company is owner-managed which ensures that we source only the highest quality staff able to speak Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you will vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends
Our company is owner-managed which ensures that we source only the highest quality staff able to speak and leader a team of customer care agents and quality assessor for an international company. Duties: to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your constant improvement of productivity in your team Be able to communicate Management Instructions and Discussions infrastructure. Experience with telecom project management and familiarity with relevant tools and methodologies
Our company is owner-managed which ensures that we source only the highest quality staff able to speak
Our company is owner-managed which ensures that we source only the highest quality staff able to speak