Customer Service Administrator to manage customer queries and complaints. Main Duties/Responsibilities: Maintaining at all times. Responding promptly to customer queries. Communicating with customers through email and
high volume of phone calls. Responding to email queries. Manage daily appointment schedules. Basic Admin
critearia Manage Client interface on inventory Queries on stock and stock balancing with all clients Ensuring
critearia Manage Client interface on inventory Queries on stock and stock balancing with all clients Ensuring
filing, and archiving. You will also ensure client queries are answered in a timely manner. Experience &
advice to all customers Ensure all out of stock queries from customers are followed up with the customer service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
the following duties: (1) Handle requests and queries appropriately (2) Manage diary and schedule meetings
announcing them appropriately. Duties Handling queries and complaints via phone, email and general correspondence
In-Branch Consultant enquires Respond and resolve all queries Administration of GEPF; Capitec & CC Voice voice mail (round robin) Respond & resolve all queries Capitec Declined Leads Administration Assess Capitec
customers Handling complaints and dealing with queries Qualifications & experience: Completed Matric