provide administrative functions and to resolve queries and complaints on first contact within the Clients frames.
Respond to emails, web queries, posted queries/courier services, faxes within allocated within the office:
Respond to escalated queries within allocated time frame.
Interact with departments and members regarding outstanding queries.
Relationship management on any changes
Certificate. The role advises and supports clients with queries, overcoming obstacles that hinder compliance, affecting and client- related knowledge Handling client queries, concerns and driving engagement You'll need a
advice to all customers Ensure all out of stock queries from customers are followed up with the customer service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
advice to all customers Ensure all out of stock queries from customers are followed up with the customer service out of stock list Ensure all customer stock queries are dealt with and resolved Ensure the correct
Certificate. The role advises and supports clients with queries, overcoming obstacles that hinder compliance, affecting and client- related knowledge Handling client queries, concerns and driving engagement You'll need a
Reconciliation of creditor's accounts and resolving queries Paying creditors on time (according to payment Prepare vendor reconciliation Resolve all vendor queries Prepare the paperwork/backup documents for the
Assist sales and customers with all sales related queries and enquiries. Liaise with Debtors department and
Assist sales and customers with all sales related queries and enquiries. Liaise with Debtors department and
orders, receipts, filing, debtors & creditors queries. Accurately process sales orders and invoicing
monitoring data management systems Monitor customer queries/complaints and ensure timely closure Ensure adherence