performance of the clients Contact Centers. • Monitor real time adherence to scheduling and actively address based on coverage needs. • Administration of user/group roles to optimize contact center performance. •
month end, stock control, staff rostering etc. Peoples person with a passion for the restaurant industry
involves using agreed SOPs and ensuring all guest and group payments are made within predetermined timelines
inform all overnight staff of nightly activities, group and special arrivals, requests, and repeat guests