role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
hotel.
holiday reservation requests from Holsboer clients Outbound booking campaigns to increase reservation numbers numbers Customer relationship management calls Reservation administration, reporting to team leader Very
holiday reservation requests from Holsboer clients Outbound booking campaigns to increase reservation numbers numbers Customer relationship management calls Reservation administration, reporting to team leader Very
Manage customer expectations waiting times • Reservation confirmation emails sent • Maintain a professional
knowledge Thorough working knowledge of the Reservation process from input to output Experience with
knowledge
Thorough working knowledge of the Reservation process from input to output
Experience
Attending monthly Debtors Review meetings with the reservations managers
Send invoices, account statements
unsuccessful.