and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents. Participate new customers and upgrades. Ensure incidents are resolved within SLA and update incident information accurately
to the customer and that calls which cannot be resolved are escalated to correct stakeholders.
Main
ensure First Call Resolution.
to the customer and that calls which cannot be resolved are escalated to correct stakeholders.
Main
ensure First Call Resolution.
and procedures. Reconcile vendor statements and resolve any discrepancies or issues. Maintain accurate effectively with vendors and internal departments to resolve invoice and payment issues. Assist with month-end
company policies Reconcile vendor statements and resolve discrepancies in a timely manner Prepare and process on outstanding payments Reconcile accounts and resolve any payment issues or discrepancies Prepare monthly documentation Perform bank reconciliations and resolve any discrepancies Monitor cash flow and report
Hire Resolve's client is looking for a talented Mid-Senior Full Stack Developer to join their dynamic Google APIs. Benefits: You can also visit the Hire Resolve website: hireresolve.co.za or email us: itcareershireresolve
the printer environment.
Troubleshoot and resolve IT issues as they arise.
Communicate technical
accounts and devise a collections strategy to resolve each case by collecting money due. Good knowledge
manage the printer environment. Troubleshoot and resolve IT issues as they arise. Communicate technical
regular reports on call center activities, issues resolved, and outstanding matters Assist in training and