company standards and providing quality client service:
company standards and providing quality client service:
and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident of timely and accurate technical solutions to customers. Communicate operational bottlenecks and/ or issues
leadership skills, sound communication and inter-personal skills - The ability to work under pressure and and assume responsibility for managing personal outputs. - Computer proficiency Please note that if you
quality, integrity, and innovation in financial services. Our client is a leader in delivering tailored