Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools (Dreamtec
Main Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct sta
To assist and support the Sales and Marketing department with its projects, programmes, events, and various various other functions. The Sales and Marketing Administrator will assist in planning and executing managing corporate branding and marketing collateral, assisting in marketing campaigns and tracking online with all other departments to support the Sales and Marketing Department. Ensure that all projects and contribute to process development for the Sales and Marketing Department. Contribute to the development
maximum sales profitability, growth, and account penetration within an assigned region (/or market segment) prospective customers in the assigned region (or market segment). Provide information on the company's customer problems and complaints. Coordinates sales efforts with sales management, accounting, logistics and technical service groups. Analyse the territory and market potential and determine the value of existing and prospective customers. Providing Information on Sales to Management Supply management with oral and written
We provide a variety of customer care, sales, claims, administration and office-based services to international international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
Manages the sales function of the group with a view to increase market share and grow revenue by driving potential of both the sales team and support staff by crafting achievable and realistic sales plans to meet budgeted indicators with the support of the sales team. Handles direct sales and engage in account management duties duties, and also supervises a team of sales specialists. Focuses on account development and growth, and must have sufficient sales/sales management experience, including managing a sales team. 5 Advantageous
and homeware for both the local and international market. What started in 1987 as a humble Cape Town showroom decor join our dynamic team. We have a Homeware Sales Consultant position available in Fourways, JHB. Building productive relationships with customers Sales Maintaining retail showroom standards Managing orders additional products for the showroom Supporting the sales consultants Supporting payment process Please note least 3 years sales experience in a retail environment with experience working on point of sale Experience
looking for a Regional Sales Manager role based in Midrand. • Dealer Development • Sales and target management role out and planning • Dealer stock management • Sales Training and Development • Deal building • Brand awareness and build Automotive industry Sales experience. Market Related based on experience and Qualifications
Itec SA has an exciting vacancy for a Direct Sales Admin Manage. The rolle is responsible for the management end-to-end administration of sales transactions for the head-office sales team. The role requires strong in working with business systems and processes. Sales co-ordination: Submit deals for credit vetting Liaise Complete deal paperwork with Info supplied by the sales rep; Agreement, Annexure, landlord and insurance required to facilitate a seamless sales process Co-ordinate internal sales workflows in Itec's document management
Companies in South Africa. Accountable for all Marketing activities across the Consumer Healthcare portfolio performing, continuously growing and engaged Marketing Team. Key responsibilities Responsible to deliver cross-functional activities between Marketing, Commercial Excellence, Sales and Global Support Functions within Brand Strategic Resource Allocation (SRA) and Marketing Operating Model (Global v Local); high interaction between the local market and BU & Global Category Marketing. Lead a team of Marketing Managers, Senior/Brand