be able to present benefits/opportunities of the sales or service in an effective manner.
EDUCATION
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback to improve team productivity and overall performance through incentives Conduct regular team meetings to environment Monitor and evaluate individual and team performance, implementing corrective actions or recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency
a BPO that provides a variety of customer care, sales, claims, administration and office-based services numerous different industries. Our company is owner-managed which ensures that we source only the highest quality experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary:
– is eagerly looking for a Centre Compliance Specialist to join our team and help with maintaining the regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate or Auditing Degree (preferred) NQF7 Compliance Management Certificate (Advantageous) Minimum 3 - 5 years in Business Processes environment, e.g. claims, sales, and distributions Knowledge on FAIS, FICA, long
responsibilities are to manage and coordinate journal and intercompany team functions. As an Accountant for the following: Establish weekly tasks for the team and ensure they are executed promptly and accurately Monitor the productivity and working hours of the team. Manage controllers' leave based on operational requirements Procedures as necessary, at least annually. Ensure the team's task execution adheres to the Standard Operating
responsibilities are to manage and coordinate journal and intercompany team functions. As an Accountant for the following: Establish weekly tasks for the team and ensure they are executed promptly and accurately Monitor the productivity and working hours of the team. Manage controllers' leave based on operational requirements Procedures as necessary, at least annually. Ensure the team's task execution adheres to the Standard Operating
mark as a Debtors Supervisor ? Join our client's team and immerse yourself in a role where your financial terms. Resolve queries within 24 hours. Manage and appraise team performance, including creating development on leave. Conduct monthly one-on-one meetings and team meetings to address issues. Maintain a neat and area and ensure "Out of Office" notifications are managed. Redirect emails if necessary and ensure staff assigned by the manager and report any irregularities. Assist colleagues as needed and manage fraud communication
experienced Warehouse Team Leader to oversee daily operations and manage a team of warehouse associates associates. As a Warehouse Team Leader, you will play a crucial role in maintaining our high standards and ensuring and audits. Train, mentor, and motivate warehouse team members to achieve productivity goals and maintain and customer satisfaction. Utilize warehouse management systems (WMS) to track inventory levels and optimize warehouse facility. Proven experience as a Warehouse Team Leader or similar role in a warehouse setting. Strong
an experienced Team Leader with vast knowledge in Tendering to join our dynamic team. In this role, you you will be working with a Team of experienced Tender Administrators Receiving and processing of enquiries added advantage. Minimum of 1 year experience in a Team Leading Position Proven Track Record Microsoft Office