Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance responsible for troubleshooting and resolving technical issues related to solar energy solutions and electrical equipment. The ideal candidate should possess strong technical knowledge, excellent problem-solving skills, and service abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and email, or in-person. Troubleshoot and resolve technical issues related to solar energy solutions, electrical
solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and provide feedback on enquiries Responsible for the CRM Cell phone and posting communications to the leaders' reception when assistance is needed Assist Sales & CRM whenever the contribution is needed to achieve the
solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and provide feedback on enquiries Responsible for the CRM Cell phone and posting communications to the leaders' reception when assistance is needed Assist Sales & CRM whenever the contribution is needed to achieve the
team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Competitive
team in a fast-paced environment. Proficiency in CRM software and Microsoft Office Suite. Competitive