and problem-solving skills to deliver support services for business applications. • The successful candidate the following systems/apps (but not limited): – SAP – Evolve – Xperteck • Providing application support internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction corrective action. • Provide system knowledge and consultancy for divisional and cross-divisional projects integrity within the system. • Ensure all critical services/systems are monitored. • Provide clear, professional
CCTV investigations Ensure Health and Safety Matric SAPS backround/knowledge 5 years experience RNEG
CCTV investigations Ensure Health and Safety Matric SAPS backround/knowledge 5 years experience RNEG
strategic accounts (get involved) 2. Provide customers with a point of contact scenario. 3. Apply the strategic accounts. 6. Provide a transport consultancy service to demonstrate total operating costs. 7. results, grow customer satisfaction and relationships. 9. Provide a sales engineering service to ensure correct that the vehicle warranty remains intact to the customer. KEY DRIVERS ACCURATE UNDERSTANDING OF THE DEAL deliveries and handovers. CUSTOMER RELATIONS 1. Manage and drive high level of customer interaction. Ensuring
Administration degree Very good Excel competence SAP/ERP System competence Minimum 5 years of working
processes, policies, procedures, standards and services within inter-related functional areas of responsibility
/>Ensure the availability of timely and accurate customer and sales information and reports
Providing
accounts
Monitoring, tracking and processing customer claims/rebates on a daily basis and ensuring accuracy
3 years experience (Operational Execution)
SAP
Microsoft Office
PowerBi
Key
across business units or selling a product or service to external clients
Problem Solving
Proactive
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving
Key Accountabilities and Outputs
Customer Management Objectives
To be actively engage base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving
Key Accountabilities and Outputs Customer Management Objectives To be actively engage and base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal Success Factors Customer Perspective Communication Routine communication with customers or clients Problem negotiate an effective outcome Customer Relations Asks questions to identify customer needs or expectations Follows quality, service, and professionalism. Continuously monitors delivery to make sure the customer is receiving
drive a differentiated service offering to Formal Convenience Trade customers, banner groups and outlets
and regional level and promote sales growth and customer satisfaction by successfully executing the national
efficiencies
POP evaluation of 3rd party delivery of service level agreements to grow accounts
Contribute
Model for The Beverage Company
Contribute to Customer and Product Segmentation Modelling, and Channel
manage sustainable, cost-effective route-to-market service methodologies for the Convenience Channel
Contribute