Second Line Support Consultant Jobs in South Africa
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Second Line Support Engineer Cape Town
Jsm Business Services And Recruitment
Cape Town Region
18 000 - 20 000 First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates dynamic and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team Cape. The role involves providing first-line technical support to end-users through various channels such maintain technical support documentation. - Collaborate with second and third-line support teams for complex protocols and SLA guidelines. - Provide quality remote support to clients and engage in post-resolution follow-ups
share this job on whatsappFirst Line Support Consultant (jb4609)
FreerecruitCentral Johannesburg
First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is vehicle Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to client connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
3rd Line It Support Engineer
Cape Town City Centre
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:
- Providing remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st & 2nd Line Engineers
- Taking ownership of complex issues issues to resolution providing technical support via telephone, email, and remote access.
- Overseeing commit the time required to get the job done in line with business needs
- Highly organised with
First Line Support Technician
Pretoria
Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
- Stay up to date with new solutions work experience as a First Line Support Technician or Helpdesk Support Technician.
- Minimum 2
First Line Support Johannesburg
Kontak RecruitmentJohannesburg
R12 – 15 000 First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is vehicle Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to client connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
Third Line Support Engineer Illovo
Computer Experts PersonnelSouth Africa
60-45k pm As a 3rd Line Support Engineer, you will support and fault / problem manage including ISP related services and SIP), Hosting, Security,APN etc. The 3rd Line Support Engineer has the ability to troubleshoot and 2nd Line Support Engineer. You will take over incidents which cannot be resolved by the 2nd Line tier tier Support team. If necessary, the engineer will request external support,e.g. from Vendors or 3rd party suppliers. If no resolution can be found, the 3rd Line Support Engineer passes on the Incident to Netops. You
Junior Communications 1st Line Support
Port Elizabeth
qualification advantageous.
- Provide 1st Line Support.
- Customer interaction.
- Knowledge
2nd Line Support Engineer German
South Africa
Negotiable
We're looking for a German speaking 2nd line IT Support Engineer to join our team of problem-solvers do:
- Assisting in 1st/2nd line technical support.
- Fluent Communication in assistance in Software distribution, 1st and 2nd line Desktop Support.
- Building strong relationships with qualifications
- Minimum 3-5 years desktop support experience.
- Good communication skills verbally skills certificates
- Some server and network support experience
Experience Requ
3rd Line Technical Support Engineer
Cape Town City Centre
1000 Annually />
- Provide 1st to 3rd line support via email, phone, and remote support to the company clients based
according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia
It Support Consultant
Job CrystalGauteng
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral phone issues for both on-site and remote users Support, document, monitor, configure, and administer the procedures or provide training to end users and IT Support Technician staff when needed. Assist with the assessment
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