Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
qualification
design of VPC architectures and security of AWS services. Requirements: Work experience, diploma / degree scalable, distributed systems Security of AWS services, securing design of VPC architectures Databases/SQL process IT Operations (IT.03 Monitor and Operate IT Product) Controls the overall release and change management for the assigned applications. Supports the product owner with operational issues. Prioritizes the scope scope of operations of the applications to the product owner for the assigned applications. Prioritizes the
experience in developing backend applications and services
experience in developing backend applications and services Architecture and Interface Design Fit for business Postgres, Influx Duties: Running business critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements Work in a team environment to improve services throughout the Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing assigned Agile Working Model Supports the Product owner to shape the Product roadmap Coordination between development
role modeling) Technical consulting of application owners in terms of IAM protocols (e.g. SAML; OIDC; LDAPs) emails: with central product owners for IAR with Feature Teams of other IAM products with Stakeholders/
(PM)
manuals and conducting training to business process owners Go-live preparation and post Go-live support Interaction responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting configuration Executing the analysis and resolution of Production Support calls Monthly
manuals and conducting training to business process owners
experience (POSTGRES, SQL)