doing:
Provide day-to-day support for our in-house software applications.
Diagnose and resolve
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing encompass in-house, and vendor developed applications (applications include the following technologies C# development environments. Work on multiple projects. Support domains with the technical setup and configuration code ensuring changes are tested and approved. Application and Database Performance Monitoring, Investigation
solutions
- Assist with escalations from 2nd line support engineers
- Technologies include (but not
The Technical Support Specialist is responsible for providing first level technical support to end users Responsibilities Technical Support: Provide first line technical support to end users via phone, email (SLAs). Escalate complex issues to higher level support or relevant departments as necessary. System Maintenance: practices in IT support. Required Skills & Experience Previous experience in a technical support or helpdesk operating systems, as well as common software applications and hardware. Key Competencies Customer focused
designing, developing, and maintaining our web applications, ensuring they are robust, scalable, and secure l>
client is looking for an experienced Onsite Senior Support Engineer to be based in Central Cape Town at As the Onsite Senior Support Engineer you will be responsible for supervising IT support operations at coordinating projects, managing an additional support resource, and ensuring the delivery of seamless is made up of multiple NPO's, and the Onsite Senior Support Engineer will be required to visit their sites field. Minimum of 5 years of experience in IT support and administration. Minimum of 3 years of experience
/>Oversee data processing and offer analytical support to clients and engineering teams as required
Ability to analyze vehicle log data to support client reports and electric vehicle architecture