our reputation and over 17 years' history in servicing our client's needs on a global footprint. Company enhance customer satisfaction through these core values. Customer Value Quality of Service Service Evolution addressing their inquiries and concerns promptly and professionally. Developing a good understanding of client drive client satisfaction, retention, and growth. Service multiple clients concurrently and meeting deadlines relationships to ensure a high level of quality service and satisfaction. Some out of hours duties will
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline inquiries, and providing technical support with professionalism and precision. With strong communication and organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team voice of our customers, identifying their needs and delivering a market-leading customer service experience offering new products and services, and ensuring they always feel valued. Professional Know-how Academic: Grade Grade 12 (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions
a knack for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular networks. You'll be the superhero our customers need, answering their questions, recommending and providing information about our top-notch services. Your mission, should you choose to accept it it, involves taking inbound calls from our customers, dealing with everything from billing inquiries to If you're customer-focused, tech-savvy, and have a knack for sales through customer service, this role
Customer Service, Receptionist, Century City, Cape Town. Company Name: Live Wire. Experienced (min 5 5 years) Customer Service / Receptionist & QuickBooks Online invoicing Position for. Must be Bilingual organized to maintain high standards of customer service and manage 4 service teams. Hours: 7.30 am to 4.30 pm
URGENT: Customer Service Executives needed in Cape Town:
Basic Function:
The Advocate basic administrative / clerical / operational / customer support/computational tasks. Typically works on health insurance or similar industry
-Must have
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
providing top-notch support to our international customers. The ideal candidate will possess
strong
/>strong English communication skills, a customer-centric attitude, and the ability to handle
multiple
and professionally to customer inquiries via phone, email, and live chat.
- Assist customers with
quotes, processing orders,
and managing customer accounts.
- Coordinate with other departments
As the Customer Service Manager, you will play a vital role in upholding our brand's reputation by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication
and provide feedback to customers