Senior Level Customer Services Consultants Jobs in Rondebosch

Syntell Ltd.

Rondebosch

broader Revenue Systems Business Unit. This mid- senior management position is required to lead, influence and implement a customer retention strategy; and ensure regular Municipality customer visits Monthly Operations Operations meetings with the Municipality Customers reviewing Syntell Performance via the Signed SLA monthly operations reports to all Municipality customers Manage the end-to-end incident escalation process process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident

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Account Executive: Short Term Insurance

Rondebosch

Market related

English and Afrikaans, at all levels will enable you to:

People & Process company standards and providing quality client service:

Build and maintain lasting relationships regulations and procedures as laid down by the Financial Services Conduct Authority (FSCA), by keeping up to date professional after-sales support to enhance the customers experience;
Negotiate renewals with the

Service delivery to ensure customer satisfaction:

Maintain service, quality, and

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Short Term Insurance: Account Manager

Rondebosch

Market related

English and Afrikaans, at all levels will enable you to:

People & Process company standards and providing quality client service:

Build and maintain lasting relationships regulations and procedures as laid down by the Financial Services Conduct Authority (FSCA), by keeping up to date professional after-sales support to enhance the customers experience;
Negotiate renewals with the

Service delivery to ensure customer satisfaction: