Senior Manager Customer Experience Jobs in Ethekwini
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Import Controller (with Strong Customs Experience) Dbn
Durban
R25 000 - R35 000 CTC
candidate who has a thorough understanding of the customs process to join my small-sized client based in
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Min 7 years import experience (sea & air), as well as customs knowledge i.e. tariff headings
share this job on whatsappCustomer Care Specialist
Durban
Market related client is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide
- Provide detailed product information and support to customers.
- Process orders, returns, and exchanges exchanges efficiently and accurately.
- Resolve customer complaints and issues with a focus on achieving
Customer Executive Market Related
Tych Business SolutionseThekwini
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Strategic Account Management : Managing existing customer accounts strategically. Ensuring customer satisfaction growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving maintaining positive relationships. Pricing Guideline Management : Developing and implementing pricing strategies
Customer Executive Durban
Tych Business SolutionseThekwini
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, Strategic Account Management : Managing existing customer accounts strategically. Ensuring customer satisfaction growth. Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving maintaining positive relationships. Pricing Guideline Management : Developing and implementing pricing strategies
Head Of Customer Service
Durban
Head Of Customer Service
Talented RecruitmentDurban
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
Head Of Customer Service Durban
Talented RecruitmentDurban
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
Export Customer Service Agent
Durban
- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit
Export Customer Service Agent
Kerry Kopp Recruitment SpecialistsDurban
KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire file process function. - Maintain and update sailing schedule. - Manage and monitor bookings with shipping (include monitoring Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised trade documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS
Customer Service Representative (manufacturing)
Umhlanga Rocks
15000 Monthly
As a customer service representative, you will be responsible for:
- Completing quotes timeously supplying them to customers on time.
- Answering incoming phone calls from customers who want to place maintaining all customer information accurately.
- Using the CRM system to manage data and track delivery dates, and production plans.
- Managing customer queries effectively and efficiently
- Communicating
orders are completed on time, according to the customer specifications, and delivered to the correct address
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