Syntell Ltd.
Rondebosch
reporting directly to the General Manager: Revenue Systems and working closely with multiple Independent Contractors
Clients and the broader Revenue Systems Business Unit. This mid- senior management position is required
technology-based environment for effective revenue systems and collections. Provide the General Manager with
strategic direction into plans and objectives for Operations. Ensure client systems and support always remain
means of a department strategy and objectives planning Formulate and implement a customer retention strategy;
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Rondebosch
Market related
issues;
Save all documentation onto the policy management system.Service delivery to ensure customer
resolved;Develop work routines in line with operational plans/schedules in order to manage the achievement of
participate in the creation of new standards, control systems, and procedures to maintain service delivery.<
values;Share and transfer product, process and systems knowledge to colleagues;Collaborate and
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Rondebosch
Market related
issues;
Save all documentation onto the policy management system.Service delivery to ensure customer
resolved;Develop work routines in line with operational plans/schedules in order to manage the achievement of
participate in the creation of new standards, control systems, and procedures to maintain service delivery.<
values;Share and transfer product, process and systems knowledge to colleagues;Collaborate and
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Sd Recruitment Ltd
Rondebosch
complaints timeously. Producing effective quality systems management by : - Ensuring continuous improvement
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