passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to and acting as the main point of contact for all service-related inquiries and issues. The Account Manager closely with internal teams to deliver exceptional service, drive technology adoption, and proactively address relationships with clients, acting as their trusted advisor for all technology-related matters. Understand a timely and efficient manner. Conduct regular service reviews with clients to assess their satisfaction
drivers license with own reliable transport Duties include: · Servicing of key accounts · Sourcing new business
repairing elevators, escalators, and other vertical transportation equipment. You would need to ensure that the escalators, dumbwaiters, and other vertical transportation equipment Perform routine maintenance, such technician Valid driver's license and reliable transportation Ability to read and interpret technical drawings
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle international customers. Valid driver's license and own transport. Ability to work shifts. Proven experience in
personnel to solve complex problems.
Administration skills Matric Drivers Licence Own Transport JOB DESCRIPTION: Not limited to. Compiling daily
offer negotiation and onboarding. Act as a trusted advisor to clients, providing guidance on market trends
offer negotiation and onboarding. Act as a trusted advisor to clients, providing guidance on market trends