the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets to develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial (financial systems and personal conduct) Monitor calls to ensure that dialogue with customers meets the
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
potential customers through methods like cold calling or cold emailing to initiate sales conversations
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To workload and personal development; Quality of calls to be reviewed for training purposes. Any degree
overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements parameters for the above; Adhering to the internal controls of L&D; Pro-activeness in addressing admin
overall admin functions of the department; Logging calls with IT; Attending to monthly catering requirements parameters for the above; Adhering to the internal controls of L&D; Pro-activeness in addressing admin
greeting members and delivering exceptional customer service assistance.
Key Performance
potential customers through methods like cold calling or cold emailing to initiate sales conversations
debtor invoices, queries, statements, and credit control. Input new client data and maintain accurate records salary information to our outsourced accounting service provider, Bean Counter. Manage BEE certification Address minor IT issues and coordinate with IT service providers as needed. Skills Analytical Skills: