West has an opportunity for an experienced Service Advisor to join their highly dynamic team. Basic salary experience as a Service Advisor. Duties will include: Greet customers and assess their vehicle service needs. Provide accurate estimates for service and repairs. Coordinate with technicians to ensure timely completion completion of work. Communicate with customers about service progress and additional repairs. Maintain strong satisfaction. Requirements: Previous experience as a Service Advisor in the automotive industry. Strong knowledge
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team needs and delivering a market-leading customer service experience. You'll be the superhero they need, resolving their issues, offering new products and services, and ensuring they always feel valued. Professional 12 (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Primary Responsibilities Providing excellent customer service with a key focus on doing the right thing for each
for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular and providing information about our top-notch services. Your mission, should you choose to accept it tech-savvy, and have a knack for sales through customer service, this role is perfect for you. Qualifications and Domestic Customer Service experience. Key Responsibilities Deliver excellent service and solutions that responded to in good time and meet day-to-day service delivery targets. Adhere to data protection and
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
/>Manage Designated Sites
Maintain service levels
Complete customer focus
Pro-active
measurement
Delegate responsibilities
Service assessment on Key Performance Areas
Implement
/>Manage Contractors
Ensure a valid Service Level Agreement (SLA) exists
Know all the
/>Adhere to AFM Solutions SLA
Ensure proper service delivery
Performance measurement
If needed
non-conformances
Approve service schedules
Initiate and approve requests for service
Follow up on
and Practice Roll-out Administrative Tasks and Service Management Tasks · Provide administrative support practice · Assist with Service Management and the establishment of ITIL Service Management processes alongside Resolution and/or follow-up of open tasks, incidents, service requests, problems and changes within Institutional
for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular and providing information about our top-notch services. Your mission, should you choose to accept it tech-savvy, and have a knack for sales through customer service, this role is perfect for you. Qualifications and Domestic Customer Service experience. Key Responsibilities Deliver excellent service and solutions that responded to in good time and meet day-to-day service delivery targets. Adhere to data protection and
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team needs and delivering a market-leading customer service experience. You'll be the superhero they need, resolving their issues, offering new products and services, and ensuring they always feel valued. Professional 12 (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Primary Responsibilities Providing excellent customer service with a key focus on doing the right thing for each
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and
looking for an experienced and highly tolerant Service Advisor to join their extremely popular dealership
apply you will need a minimum of 2 years of Service Advisor experience, preferably in a BUSY multibrand
telephone etiquette and above average customer service skills.
Job Requirements
Service Advisor experience in a franchised motor dealership
Good customer service skills
Have a clear understanding of Workshop Service Advisor duties
Have working knowledge of a DMS