team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee daily jobsintellibpo.com , Subject Line “Campaign/Service Delivery Manager”. R30 000.00 to R40 000.00
We are looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team. The individual will play a crucial role in planning, coordinating and managing the delivery and releases of our software solutions. The role involves direct communication and collaborati
work electronically
all work electronically
Service delivery to ensure customer satisfaction: schedules in order to manage achievement of service delivery goals
Maintain effective people
effective monitoring, control and support of service delivery
motivated and experienced Service Delivery Manager to join our team As a Service Delivery Manager, you will be be responsible for ensuring that our service delivery team delivers an exceptional customer experience
procedures
testing Work across the Service Delivery Lifecycle Work across the Service Delivery Lifecycle on engineering
reports submitted to clients.
Service delivery to ensure customer satisfaction:
Maintain effective people pr
place. Manage and guide staff for optimal service delivery. Manage escalated incidents and communicate Demonstrate a strong commitment to professional service delivery. Ability to work in a high-pressure environment environment. Customer Service: Ensure service delivery to the business through monitoring of SLAs. Meet business