role is to provide and drive a differentiated service offering to Formal Convenience Trade customers
efficiencies
POP evaluation of 3rd party delivery of service level agreements to grow accounts
Contribute
manage sustainable, cost-effective route-to-market service methodologies for the Convenience Channel
Contribute
accurately and timeously in order to ensure customer service delight
General Business, Financial and People
discrepancies
Management of 3rd party sales service provider
Qualifications and Experience
base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal expectations for quality, service, and professionalism. Continuously monitors delivery to make sure the customer customer is receiving good service Shows a strong commitment to exceeding customer expectations Able to mistakes, apologise and make suitable changes to services Planning and Organising Manages time effectively
base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal expectations for quality, service, and professionalism. Continuously monitors delivery to make sure the customer customer is receiving good service Shows a strong commitment to exceeding customer expectations Able to mistakes, apologise and make suitable changes to services Planning and Organising Manages time effectively
base of informal retail clients and to constantly service that base weekly/monthly To facilitate informal expectations for quality, service, and professionalism. Continuously monitors delivery to make sure the customer customer is receiving good service Shows a strong commitment to exceeding customer expectations Able to mistakes, apologise and make suitable changes to services Planning and Organising Manages time effectively
strategic accounts. 6. Provide a transport consultancy service to demonstrate total operating costs. 7. Manage relationships. 9. Provide a sales engineering service to ensure correct vehicle selection. 10. Apply and load body fitment / procurement. 3. Vehicle delivery and handover. 4. Vehicle payment and deal file file closure. 5. Strict control over vehicle deliveries and handovers. CUSTOMER RELATIONS 1. Manage and
processes, policies, procedures, standards and services within inter-related functional areas of responsibility
planning, budgeting and forecasting processes
Delivery in annual budgeting and forecasting processes
across business units or selling a product or service to external clients
Problem Solving
Proactive
environment 3 years' Car Rental experience Key Deliveries and Outputs: Legal Advice and Support: Provide
environment 3 years' Car Rental experience Key Deliveries and Outputs: Legal Advice and Support: Provide
maintenance experience in workshop and field services; service, repair, and diagnostics knowledge/experience and ensuring the highest quality standards and service is upheld at all times.
JHB002398-A2-1 Our professional security services client seeks a Client Services Manager who ha s a "cut-above"