We are looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address primary point of contact for clients regarding service-related queries, concerns, and feedback. - Client
Change Control and Dynamics365 Analyst The main purpose of the role is to work with Team Leaders and Managers across the company to ensure that Change Control and Releases are delivered following release processes and best practice. As well as supporting the larger team with the heat system manageme
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
CSO team in Africa to enhance a quality delivery of services by implementing CI (TPM) through data driven decision making and lessons learned processes. Lead services quality continuous improvement of CSO delivered on evaluation and implementation of delivered services (e.g. 6 steps, first time right, PSM approach installation up to performance validation, Parts and WCM delivery, etc.) to maximize Quality, Productivity and customer at key customers under service agreements, contributing to the overall services results and customer experience
IT and Systems Project/Service Delivery Manager Hybrid JHB
Location: Johannesburg - Hybrid
service desk administration
Project management and
looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team role in planning, coordinating and managing the delivery and releases of our software solutions. The role and valuable technology improvements and the delivery manager forms a pivotal part in achieving this academic record • Minimum 2 years' work experience in delivery management (or similar) Market Related Are you
from dealers and continuously improve support and service standards. Dealer Development and Support: • Identify Experience: · Minimum 3- 5 years of experience in the telecoms industry · ICT Experience is preferable. · A solid
month contract position for a ERP Project Delivery Lead. The position is mostly in office (Johannesburg) >
vital role that will carve our path forward. As a Delivery Lead, you will provide direction to IT teams responsible the full product lifecycle to ensure successful delivery of all product features. You'll support ongoing You'll be at the heart of our next leap in client service excellence in the financial sector. What You'll Software Development Manager in managing 3rd party service providers. Communicate timelines to the team and feedback to the Product Owner. Ensure contracted delivery meets agreed-upon expectations without errors
vital role that will carve our path forward. As a Delivery Lead, you will provide direction to IT teams responsible the full product lifecycle to ensure successful delivery of all product features. You'll support ongoing You'll be at the heart of our next leap in client service excellence in the financial sector. What You'll Software Development Manager in managing 3rd party service providers. Communicate timelines to the team and feedback to the Product Owner. Ensure contracted delivery meets agreed-upon expectations without errors