JIRA & Confluence
·       Service Desk Methodology
·       Provider /
·       Steer and govern IT Service Desk initiatives and projects
·     Â
    Manage transformation within the IT Service Desk relating to new technologies and refined processes
including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known
Quality Assurance, Service Desk.
Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support EXPERIENCE NEEDED 3 years working experience in IT IT Service Desk experience highly beneficial Monthly
, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support + years working experience in IT
the computer system and network. Ensure that service desk calls are responded to and resolved in an efficient
resolution of technical issues escalated by Service Desk, Level 1 or 2 IT resources. IT Technical design budgets. Prioritise and respond to escalated service desk tickets and IT support service providers, ensuring
ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly
A young, small but highly dynamic company is looking for someone to fulfil the role of Bookkeeper and Office Administrator. The company, based in Brooklyn (Pretoria) is and importer and exporter of mining equipment and consumables and we are passionate about providing top-notch solutions to the mini