Service Desk Agent Operator Jobs in South Africa
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Service Desk Agents X3
Randburg
Negotiable
passionate about delivering exceptional customer service and providing technical support? We're seeking
motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO
logged within ITSM tool as per the required operational processes.
share this job on whatsappService Desk Agent Midrand
Advanced Projects & PeopleMidrand
to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
Service Desk Agent
Johannesburg
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools.
Must
Service Desk Agent Johannesburg, South Africa
Liham ConsultingJohannesburg
From 10000 to 20000 (Ctc) - Yearly Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
Support Desk Agent Johannesburg
Levelup LtdJohannesburg
To service internal and external customers with superior customer care, service excellence and administrative inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries and/or reports. Provide handover support between PMO and Service delivery. Camera view signoffs Electrical provider Relevant tertiary qualification in business or service-related field would be beneficial. Skills Knowledge
Service Desk Administrator Pretoria
Noam SolutionsSouth Africa
R10000 Successful IT Company needs a dynamic Service Desk Administrator with good telephone ethic to join their their team. Answering all incoming calls (client service, switchboard) Dealing with all client queries with
Service Desk Manager (applications)
Johannesburg
Negotiable
We are looking for a Service Desk Manager to support Application Support teams across The Service Desk Manager will be a single point for escalation and own the standard operating procedure procedure model for the Service Desk.
What you’ll do:
- Implementing and statistics
- Liaising with supervisors, team-leaders, agents and third parties to gather information and resolve
years proven management experience in an IT Service Desk environment, with a specific focus on application
Service Desk Manager Parktown
Rainmaker Acquisiton CcJohannesburg
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
It Service Desk Analyst Johannesburg
Agc RecruitmentJohannesburg
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining experience in a support environment. Highly customer service focused with excellent communication and negotiation Continuous improvement mindset for operations and customer service. Highly motivated, results-oriented
Service Desk Administrator R10000
Noam SolutionsSouth Africa
R10000 Successful IT Company needs a dynamic Service Desk Administrator with good telephone ethic to join their their team. Answering all incoming calls (client service, switchboard) Dealing with all client queries with
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