The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant departmental goals and KPIs; Ability to work in a team environment; Ability to capture data for analytical reporting;
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant departmental goals and KPIs; Ability to work in a team environment; Ability to capture data for analytical reporting;
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated to improve the sales and application processes within the company Qualifications Matric/Grade 12 NDip/BDegree literacy Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated to improve the sales and application processes within the company Qualifications Matric/Grade 12 NDip/BDegree literacy Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
greeting members and delivering exceptional customer service assistance.
Key Performance include:
representatives to market our hair products to salon's, customers and clients. Present, promote and selling of hair existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships out and follow up on customer leads Supply management with reports on customer needs, problems, interests activities, and potential for new products and services. Continuously improve through feedback Training
representatives to market our hair products to salon's, customers and clients. Present, promote and selling of hair existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships out and follow up on customer leads Supply management with reports on customer needs, problems, interests activities, and potential for new products and services. Continuously improve through feedback Training
to solve problems to ensure timely delivery to customers. Collaborate with the Export Co-ordinator's, Key Managers to help bring about great efficiencies within the export process. Collaborate with the Warehouse Warehouse team to help bring about great efficiencies within the export process. Implement process improvements chain. Customer Satisfaction Ensure communication flows with carriers, suppliers, and customers to resolve supply chain management, or operations management within the exports or logistics industry. Strong analytical
to solve problems to ensure timely delivery to customers. Collaborate with the Export Co-ordinator's, Key Managers to help bring about great efficiencies within the export process. Collaborate with the Warehouse Warehouse team to help bring about great efficiencies within the export process. Implement process improvements chain. Customer Satisfaction Ensure communication flows with carriers, suppliers, and customers to resolve supply chain management, or operations management within the exports or logistics industry. Strong analytical
Delivery of product implementation and changes Lead product innovation Tracking of product performance the sales team to improve sales, by providing customer insights and input into sales scripts Internal products Liaise and negotiate with third party service providers for potential solutions Management of