the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Reference: NEL011477-SH-1 Our client who services the hospitality sector is currently seeking a Sales
Requirements
sales targets and provide exceptional customer service.
requirements and regulations to ensure that our staff and assets always comply. Responsible for planning maximum efficiency in servicing and collection/ delivery of stock and services. Responsible for budgeting necessary action plans to overcome variances. Recruit staff, performance manage subordinates, discipline and whilst not exposing the company to any risk. Ensure staff are trained and motivated to assist them in growing
standards and policies. Staff Management: Recruit, train, and supervise staff. Develop work schedules assign tasks, and monitor performance. Customer Service: Ensure a high level of customer satisfaction by operational performance, financial metrics, and staff performance to senior management. Requirements :
standards and policies. Staff Management: Recruit, train, and supervise staff. Develop work schedules assign tasks, and monitor performance. Customer Service: Ensure a high level of customer satisfaction by operational performance, financial metrics, and staff performance to senior management. Requirements :
Managers and Sales Team Leaders motivated to ensure staff morale within every store is at its optimum level industry. - Keeping up to date with competitor service offerings and industry developments. • People Leadership interviewing potential new staff), Training and Development of new staff (including Operations Tests) demonstrate sales coaching and general management of staff • A track record of sound people management skills
Managers and Sales Team Leaders motivated to ensure staff morale within every store is at its optimum level industry. - Keeping up to date with competitor service offerings and industry developments. • People Leadership interviewing potential new staff), Training and Development of new staff (including Operations Tests) demonstrate sales coaching and general management of staff • A track record of sound people management skills
office administration, front of house and service, lodge staff management, marketing
Him: Field
assisting with general maintenance, front of house and service.
Her: Tourism/hospitality qualifications working experience in 4*or 5* lodge environment. Staff management experience. Food & Beverage Experience skills and experience. Hosting experience and service. Good administration skills/attention to detail of birds/trees a bonus. Hosting experience and service. General maintenance skills and experience. Land