We are a BPO that provides a variety of customer care, sales, claims, administration and office-based accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination and preparing training material. Conduct new hire training. Conduct refresher training. Coaching. Align Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course. Learning
We provide a variety of call centre, customer care, sales, claims, administration and office-based services accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support Monthly tasks are done timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom Experience in performance management and team development. Additional Req: Strong analytical skills with with the ability to assess complex problems and develop effective solutions. Ability to work in a fast-paced
We provide a variety of customer care, sales, claims, administration and office-based services to international accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support practices within the contact center environment. Provide leadership and mentorship to a team of supervisors supervisors and agents, promoting professional development and high performance. Qualifications: Degree in Business
We provide a variety of customer care, sales, claims, administration and office-based services to international accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support