procedures, coaching, training, and correcting where needed.
As part of your duties, you will direct overnight staff of nightly activities, group and special arrivals, requests, and repeat guests. You will with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.
You client-focused mindset with a market orientation. You will need to be decisive and able to create support from others
requests and make recommendations based on coverage needs. • Administration of user/group roles to optimize about Workforce related items. Other duties as needed. Skills & Requirements : • Preferred prior
a recognised South African or International Educational Institution and have completed Cape
as per roster. Vibrant, fast paced environment – needs to be fit Have at least 3 years of FOH experience
understanding of our hotel strategy, business mix, and need periods. This understanding will enable you to manage