Based in Cape Town; reporting directly to the General Manager: Revenue Systems and working closely with reviewing Syntell Performance via the Signed SLA Deliver monthly operations reports to all Municipality process to resolution; in accordance with Customer Service Level Agreements; and oversee the CRM incident Operations reports to the GM (as part of the Executive Report pack) highlighting Performance Issues and
company standards and providing quality client service:
company standards and providing quality client service:
Develop learning opportunities for staff. - Manage performance and productivity - Adjust staffing appropriately and maintaining the relevant inventory control reports and stock levels. Ensuring effective product management
day-to-day accounting tasks including financial reporting, budgeting, payroll processing, and tax compliance
quality, integrity, and innovation in financial services. Our client is a leader in delivering tailored